Introduction
Verizon is an American-based wireless network operator that previously worked as a separate department of Verizon Communications with the Title “Verizon Wireless”. If you are a Verizon user and want to cancel your services, this blog is for you. There could be many reasons you are not willing to continue with Verizon services, but either way, discontinuing the Verizon phone line is quite easy.
You must have an idea that Verizon provides one of the best wireless network services in the United States (US). But some Verizon users may complain that it is too expensive to bear its monthly charges. Thus despite the excellent services, the cost may compel users to cancel its services in this era of high inflation.
You must keep in mind that once you have installed Verizon’s services, the company never wants you to cancel them. But, if you still want to do so, then you can only do that in-store or through Verizon online portal.
Here is a summary of steps to cancel Verizon Service:
What is Verizon?
Verizon is a US-based wireless network company operating in the US while providing world-class services to its users. Its headquarter is based in New York and was established on April 4, 2000, in New Jersey. The company has upgraded its services to the latest 5G. You will be glad to know that two world-class founders Vodafone Group and Verizon Communications, have developed this company.
Verizon is the most famous company offering cable, wireless, and broadband services. It is ranked among the highest billed companies in the country after a lawsuit with AT&T in 1982. Bell Atlantic changed its name to “Verizon” after the acquisition of GTE in 2000. Verizon is further divided into several business units, such as:
How to Cancel Verizon Phone Line
The foremost question is what in the world is wrong with the services of Verizon. Several issues faced the users, such as outages that take ages to fix, poor services in some areas, unresponsive staff, unfriendly cancellation policies, and error-full bills. You can shift to community phone service providers right now for excellent home phone services without the need to use internet connections.
You would have observed that the landline of the community phone is less expensive by almost 30-25% than the digital landlines. Community phones are also 20% cheaper than VoIP and almost 70% cheaper than cell phones. We recommend going through this blog to the end and then deciding whether to keep the line or disconnect it for good. Here are all the steps:
Step 1: Call the Verizon Customer Service
All you have to do is simply call at customer service number 800-837-4966 Mon-Fri AM-6 PM EST. Request the customer service representative to cancel your subscription. Ensure to call from the number you have submitted in the documents while installing the service.
You must call during working hours and on working days to submit your cancellation request. You must be aware of the fact that a simple email will not carry out the job of subscription cancellation.
Step 2: Provide Correct Account Details
After establishing a successful contact with customer support, you will be asked to provide the correct information to proceed further with your Verizon subscription cancellation. You must call the number that you provided to the company in the first place.
Other information that is submissible is:
For further and latest information we recommend calling the “Verizon Business Customer Service”.
Step 3: Provide Valid Reasons for Cancellation
Once you have established contact and provided all the necessary information, then provide a valid reason for the subscription cancellation. The reason is that the company is known to retain its customers and asks for a valid reason for cancellation. So, keep in mind a valid reason for an excuse, which may include:
Step 4: Counter-Retention Tactics
Once you have established contact, provided all the required information, and valid reasons; now you must be ready to counter their retention tactics. And believe us that they are quite good at that. The customer representatives are quite skilled to decline or counter any of your cancellation requests with their own logic or commit to improving their services in your area. So be ready for those tactics.
Some of the retention strategies may include:
Step 5: Cancellation Ticket Number
Once all goes well, now is the last part of getting the cancellation ticket number for confirmed cancellation.
Points to Consider to End the Verizon Services
There are several things to keep in mind for ending the Verizon Contract, such as:
This part is quite important because if you are not sure about the Early Contract Termination fee, then you may face some hefty amounts. So keeping complete knowledge is very important. We recommend to consult from the company for the latest fee amount, but their maximum fee, as per knowledge, was $350, and it is calculated on the duration of your contract.
The amount could be decreased on several factors, such as:
Keep in mind that if this cancellation is carried out at the end of the contract, then you will not be liable to any early termination fee. You must read the terms and conditions for further information.
It is pertinent to mention that you might be liable for equipment fees in certain cases. If you have a device payment agreement and you have not paid all the charges, then the company will demand to first clear the dues.
Qnnit recommends going through the terms and conditions thoroughly to have complete information about hidden charges or fees. Mainly, scour the section where there is complete detail mentioned about cancellation procedure and charges if applicable. You must also be aware of the fact that cancellation will be considered on the last day of the billing month, not the day you call Verizon for cancellation of your Verizon services.
Difference Between Verizon and Community Phones
There are some major and minor differences between Verizon and community phones, such as:
|
Verizon Phones |
Community Phones |
|
More prone to hacks, frauds, and scams |
Best for safe communication |
|
Issues with wireless quality and coverage |
Better coverage and quality |
|
Interruption in wireless signals |
Better call clarity |
|
Wireless signals are bound by the geography |
Landlines have no geographical limitations |
|
Coverage is limited |
Community phones have almost 99% coverage across the US |
|
Wireless signals could be hacked or interrupted easily |
Much more reliable than the wireless mediums |
|
Performance could get affected by power outages |
Works fine even in power outages with at least 12-hour battery backup |
Advanced Landline Features of Community Phones
Several advanced features of community phones supersede Verizon Phones, such as:
Enable the call history feature and clear access to the outgoing and incoming calls to and from your community landlines:
If you cannot answer or return calls, then community landlines have the feature to forward calls to any number of your choosing. The reason is that they have a standard call–forwarding feature. We recommend contacting the official representative for more information on this matter.
As per mind–boggling reports, scammers have found modern ways and means to carry out scams. Whereas the community landline`s spam blockers can block unwanted calls or numbers while averting scams and potential dangers. We recommend contacting the official representative for more information on this matter.
Switch your Verizon Number to Community Phone
Have you ever heard of a better opportunity than this one? You can easily port your Verizon number on a community phone. You will be ported to the community landline phone and enjoy better services at much cheaper rates. The process is quite simple as here:
You might have to call the landline representative during working hours and on working days while stating that you are willing to shift your Verizon number to a landline. You will be assigned a dedicated representative through the porting process for further proceedings.
The dedicated representative will check if the coverage is in your area to make sure the community phone services can reach your door before you sign up for them.
Once the representative confirms the coverage in your area, now you will be required to provide all the basic information to install the connection at your place officially. The requirements may range:
Timely contact the Contact service provider in your area and ask them to port your number to Community Phone.
Your dedicated representative will keep you updated with the process so have some patience for the process to take place and get completed. You may also check your status by logging into your community phone user account from the official website.
Frequently Asked Questions (FAQs)
Here are the mostly asked questions about Verizon phone line and community landline:
Q1: What is Verizon Phone Line?
Ans. Verizon is a US-based wireless network company operating in the US while providing world-class services to its users.
Q2: How to cancel a Verizon phone line?
Ans. All you have to do is follow these steps:
Q3: Is it possible to cancel the Verizon Phone line?
Ans. Yes, you can cancel the Verizon line by contacting the rep and following the procedure.
Q4: How long is the Verizon Phone line Contract?
Ans. Verizon offers a 36-month contract for new subscriptions. But the good part is that the company offers a 14-day free trial.
Q5: Does Verizon Contract renews automatically?
Ans. You will be paying a monthly subscription fee and you might also be required to pay a termination fee.
Conclusion
Users can cancel Verizon phone line if they find their services unsatisfactory. Some Verizon customers may find the contract duration of 3 years too long to be part of. So, they might want to port to community landlines for better yet far cheaper services. The quality and reliability supersede the services of Verizon. But the best part is that you can go for their 14-day free trial.
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