Activision has published Call of Duty: Warzone, a Battle Royale video game that is available for free on multiple platforms, such as Microsoft Windows, PlayStation 4 (PS4), PlayStation 5 (PS5), Xbox One, and Xbox Series X/S. Since its release in 2020, the game has gained significant popularity among gamers.
Nevertheless, players have encountered various issues while playing, one of which is the “Warzone server queue not counting down.” This issue has been reported by many players who experience extended wait times or are stuck on the Server Queue screen while attempting to access the Warzone server.
The problem typically arises when numerous players try to connect to the server simultaneously.
Call of Duty Warzone Server Queue Issue
Whenever a game releases new updates or patches, it tends to attract new players or entice former players to return. On busy days, attempting to log into Call of Duty: Warzone may result in encountering connection errors, and being placed in a queue is an attempt to resolve this issue.
Although you may experience frustration during the queue process, it is rare for it to be caused by a bug. To put it into perspective, imagine a large number of people trying to enter through a small door – a queue would form to allow everyone to enter more efficiently.
However, there may be instances where the server queue malfunctions and causes you to become stuck. In such cases, implementing the solutions below will enable you to get back to action quickly.
Warzone Server Status and Queue System
Activision’s approach to managing demand through a server queue may not be ideal, but it enables the servers to operate smoothly and prevents players from experiencing significant lag or ping issues that could make gameplay difficult.
If you find yourself in the queue, it’s best to remain there until it’s your turn. Restarting Warzone or the launcher could result in losing your spot in line, leading to a longer wait time. If you encounter queue errors, check the list below to ensure that everything is in order.
Stuck in a Queue and Can’t Sign in to Warzone
Typically, Warzone queues last between five and ten minutes. However, if you’ve been waiting longer than that, there may be an underlying issue. In this case, it’s a good idea to check Activision’s dedicated page and Down Detector for Warzone’s server status.
If other users are reporting the same issue, or the server is marked as down, you’ll have to wait until it comes back online. Monitoring Call of Duty’s official Twitter account can provide you with an early alert for when the servers become available again, as it usually notifies players through social media.
If the servers are online but you’re still experiencing queueing problems, there are some remedies you can try to fix the issue.
Reset Your Device (Router, PC, Console)
If the servers are not down, there may be a connectivity issue that’s causing you to get stuck in the queue. One way to address this is to reset your router, which can fix any anomalies and establish a new route to the servers through your ISP.
It’s also a good idea to reset your PC or console simultaneously to rule out any software glitches that may be causing the problem. After resetting your devices, wait for at least 20 seconds to allow them to settle down before turning them back on.
Try Using Wired Connectivity
Although Wi-Fi is a convenient option, it may not be efficient enough for competitive gaming. Even though most players won’t notice any difference, a Wi-Fi hiccup can result in connectivity issues.
To ensure that your Wi-Fi connection isn’t the problem, switching to a wired connection would be beneficial, and it should improve your ping in the long term.
If a wired connection is not possible due to logistical reasons, you can try bringing your router and console closer to each other to increase the Wi-Fi signal strength. Alternatively, you may consider using Wi-Fi adapters to extend the coverage distance.
Try Using Alternative DNS Addresses
Although DNS servers usually work well, they can occasionally encounter issues. Many users use the DNS address assigned by their ISP by default. However, during peak times in your area, these DNS addresses can become congested and cause connectivity issues when playing online games.
To address the server queue issue, you can switch to a commercially available DNS address, such as Google or Open DNS, which can help you troubleshoot your local servers and resolve the issue.
To change DNS on different devices, check the following steps:
To change DNS server settings on your PC, follow these steps:
- Open the Run window by pressing Windows + R, then type in ncpa.cpl and press Enter to access Network Connection settings
- Right-click on your current network and select Properties
- In the pop-up window, double-click on Internet Protocol Version 4 (TCP/IPv4), then select Use the following DNS server addresses and enter Google’s DNS addresses: Primary DNS: 126.96.36.199 Secondary DNS: 188.8.131.52
- Click OK on each window to save the changes
Use the following steps to change the DNS address on PS4 or PS5:
- Navigate to the Home screen and choose Settings > Network > Set Up Internet Connection
- Select the type of network connection you are using (Wi-Fi or LAN Cable) and opt for Custom
- Choose Automatic on the IP Address Settings screen, and then select Do Not Specify for the DHCP Host Name
- On the DNS Settings screen, choose Manual and enter the following DNS addresses: Primary DNS: 184.108.40.206, Secondary DNS: 8.8.4
- Click Next and follow the prompts to complete the process
For Xbox, follow the below-given steps for changing the DNS address:
To resolve the Warzone server queue bug issue on Xbox One console, you can navigate to Settings > Network > Network settings > Advanced settings > DNS settings > Manual. From there, you can input Google DNS addresses.
Once you have changed your DNS settings, you can try playing Warzone again and see if the issue is resolved.
Try Cellular Data Service
One effective way to troubleshoot your home network is by using a completely different network. If you have a cellular data plan, you can enable hotspot settings on your phone to share your cellular connection.
You can then connect to the game either through Wi-Fi or USB tethering. Once you switch networks, try connecting to Warzone again. If you’re able to connect without encountering any queues, you should contact your ISP.
Inform your ISP about the situation and the troubleshooting steps you’ve taken to fix the server queue issue. They should be able to resolve the problem with a reset.
Since they have more information about your home network than you do, they may also provide you with additional steps to fix the server queue bug in Warzone.
Try Disabling Firewall
To resolve issues with playing Call of Duty, it may be necessary to disable antivirus programs or adjust Firewall settings.
Following are the frequently asked questions about the Warzone Server Queue in Call of Duty:
Q1: What is the Warzone server queue bug?
Ans: The Warzone server queue bug is a technical issue where players get stuck in the server queue for an extended period, with the timer not counting down, preventing them from entering the game.
Q2: How long should I wait in the Warzone server queue?
Ans: Typically, the Warzone server queue lasts between five and ten minutes. If you’ve been waiting for longer than that, there may be an underlying issue that you need to address.
Q3: How can I check the status of Warzone servers?
Ans: You can check the status of Warzone servers by visiting Activision’s dedicated page or Down Detector.
Q4: How can I fix the Warzone server queue bug?
Ans: You can fix the Warzone server queue bug by trying various troubleshooting steps, including resetting your router, switching to a wired connection, using a different DNS address, disabling your antivirus or firewall, and connecting to a different network.
Q5: What should I do if the server is marked as down?
Ans: If the Warzone server is marked as down, you’ll need to wait until it comes back online. You can monitor Call of Duty’s official Twitter account for updates on server status and availability.
Q6: What should I do if the servers are online, but I’m still experiencing queueing problems?
Ans: If the servers are online, but you’re still experiencing queueing problems, try resetting your router or switching to a wired connection. You can also try using a different DNS address, disabling your antivirus or firewall, or connecting to a different network.
Q7: How can I troubleshoot my home network?
Ans: You can troubleshoot your home network by using a different network, such as your cellular data plan. If you’re able to connect to Warzone without experiencing server queue bugs, you may need to contact your ISP and inform them of the issue.
Q8: Can my antivirus or firewall cause Warzone server queue bugs?
Ans: Yes, antivirus programs or firewall settings can sometimes interfere with playing Call of Duty games. Try disabling your antivirus or firewall to see if it resolves the issue.
The Call of Duty Warzone server queue bug can be frustrating, but there are several ways to troubleshoot and fix the issue. By checking server status, switching to a wired connection, using a different DNS address, disabling antivirus or firewall, and even trying a different network like cellular data, you can effectively troubleshoot and fix the problem.